[/VS INTERCOM]WAVE 15 R2-C
Better AI. 70% lower cost.
Intercom charges $0.99 per resolution. We charge model cost. You do the math.
Price
Hybrid seat + metered AI (at cost). No $0.99/res markup.
AI Quality
13 models (OpenAI, Anthropic, DeepSeek) vs. Fin.
Time-to-Value
Guided CSV migration for tickets and KB. Onboarding support included.
[/ SIDE-BY-SIDE COMPARISON]
Price per AI resolution
$0.02 – $0.20
$0.99
AI Model Choice
13 models (Open)
Single (Fin)
Hallucination Guard
✓
Partial
Persona Simulation
✓
✗
EU Data Residency
Primary (Helsinki)
Add-on
WhatsApp Markup
0%
15-25%
Custom Tool Use
YAML / GUI / API
Limited
SOC 2 Type II
In progress
✓
[/ WHY TEAMS SWITCH]
- 01
Predictable billing that doesn't punish you for scaling support volume.
- 02
Access to the latest models (like DeepSeek-V3 or Claude 3.5) the day they launch.
- 03
Strict citation enforcement: AI cannot "invent" answers not found in your KB.
- 04
Persona simulation lets you test your AI against 100+ adversarial scenarios before launch.
[/ WHEN INTERCOM IS BETTER]
- ·
If you need a massive, all-in-one suite for marketing automation and outbound sales.
- ·
If you are already deeply integrated into the Intercom App Ecosystem with 30+ plugins.
GET STARTED
Free tier. 25 resolutions. No card.
Upgrade when you hit the cap.
Upgrade when you hit the cap.