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[/CUSTOMERS · LAUNCH PARTNERS]WAVE 15 R2-C

Built with the teams who'll use it most.

Beamdesk launched in April 2026. Our design partners are SaaS, e-commerce, and B2B teams resolving tickets at 100x our team's volume. Here's what they ship with us.

[/01 BETA SIGNAL]
QUOTE / 01ANONYMIZED
We replaced 60% of our tier-1 support cost with Beamdesk auto-resolves in 3 weeks.
VP Support
Series B SaaS company · 50 agents
QUOTE / 02ANONYMIZED
Our agents stopped writing the same response 100x a day. Watchtower QA caught the 3 cases where our AI was wrong.
Head of CX
Marketplace startup · 12 agents
QUOTE / 03ANONYMIZED
Stripe-style honest billing for AI helpdesks. We see exactly what we paid for.
Director of Customer Success
Fintech · 8 agents
[/02 PILOT PROOF]
73%

of inbound tickets auto-resolved

Measured across launch partner pilot queues after knowledge-base warmup.

$0

charged for 100% of human-touched tickets

If an agent takes over, the resolution is not billed as an AI outcome.

<2.4s

median time-to-first-response across pilots

From ticket arrival to first drafted or sent response in connected inboxes.

[/02.5 FEATURED CUSTOMERS]

Currently in private beta

SaaS

Marketplace

Fintech

Logos available on request — talk to sales

[/03 COVERAGE]

Built across the support queues where AI needs receipts.

[/04 DESIGN PARTNER PROGRAM]

Want a design partner slot?

We work hands-on with 3-5 launch partners through Q3 2026. Free trial extended, dedicated CSM, custom integrations, and your input shapes the roadmap.

Book a launch partner briefing

Want to be featured?

Join our design partner program. We work hands-on with featured teams to build custom integrations and prioritize your feedback on roadmap.

Talk to sales →
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